Shipping Policy

Last updated: June 2, 2026

Order Processing

At Borago, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email that allows you to monitor the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to ensure timely delivery of your orders. The following shipping options are available for domestic shipments within the United States:

Shipping Method	Shipping Cost	Estimated Delivery Time
Standard/Free	Free	5–7 business days
Expedited	Calculated at checkout	3–5 business days
Express	Calculated at checkout	1–3 business days

International Shipping

For international orders, please allow 7–21 business days for delivery. Customs and duties are the responsibility of the customer, and any additional fees or taxes will be borne by the recipient.

Order Tracking

Once your order has been shipped, you will receive a tracking email with details on how to track the status of your shipment. You can use this information to monitor the progress of your order and stay up-to-date on the estimated delivery time.

Lost or Damaged Shipments

In the unlikely event that your shipment is lost or damaged, please contact us at support@borago.shop within 10 days of the estimated delivery date. Please include your order number and photos of the damaged items, if applicable, to facilitate the investigation and resolution process.

Contact Us

If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to us at support@borago.shop. We are always here to help and look forward to hearing from you.