Terms of Service

1. Acceptance of Terms

To use the Borago online store, you must be at least 18 years old. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website or services.

2. Products and Availability

Borago reserves the right to change, update, or discontinue any product offered on our website at any time without notice. We strive to provide accurate product information, but we cannot guarantee that product descriptions, images, or other content is entirely accurate, complete, or up-to-date.

3. Orders and Pricing

When you place an order, we will send you an email to confirm that we have received your order. This email does not constitute acceptance of your order. We reserve the right to reject or cancel any order due to errors in pricing or product information, or for any other reason. Prices for products are subject to change at any time, but changes will not affect orders that have already been accepted.

4. Payment

We use Shopify Payments to process transactions, which is compliant with the Payment Card Industry Data Security Standard (PCI DSS). By using our website, you agree to the use of Shopify Payments for payment processing. We accept various payment methods, which may change from time to time.

5. Shipping and Delivery

For information on shipping and delivery, please refer to our Shipping Policy, which is incorporated into these Terms of Service by reference. We strive to ship products promptly, but we cannot guarantee delivery times or be held responsible for delays.

6. Returns and Refunds

For information on returns and refunds, please refer to our Return & Refund Policy, which is incorporated into these Terms of Service by reference. We will process returns and refunds in accordance with this policy.

7. Intellectual Property

All content on our website, including product images, descriptions, and designs, is the property of Borago or our licensors. You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

In no event will Borago be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with these Terms of Service or the use of our website or services.

9. Disclaimer of Warranties

Borago disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties that our website or services will meet your requirements or be uninterrupted, timely, or error-free.

10. Governing Law

These Terms of Service will be governed by and construed in accordance with the laws that apply to agreements made and performed in the jurisdiction where the website is accessed. Any disputes arising out of or in connection with these Terms of Service will be resolved through binding arbitration in accordance with the rules of the relevant jurisdiction.

11. Modifications to Terms

We may modify these Terms of Service at any time by posting the revised terms on our website. The revised terms will be effective as of the date they are posted, and your continued use of our website or services will constitute acceptance of the revised terms.

12. Contact

If you have any questions or concerns about these Terms of Service or our website or services, please contact us at support@borago.shop. Last updated: June 2, 2026.